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How 6c4 Handles Your Personal Data

At 6c4, we take the handling of your personal data seriously — this page sets out exactly what we collect, why we collect it, how long we keep…

Data TransparencyAccount SecurityIndian Data StandardsYour Right to AccessSecure Deletion on Request

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What Data We Collect and Why

6c4 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with 6c4, we collect the information needed to verify your identity, process transactions, and keep your account secure. This includes your name, email address, phone number, and payment details associated with methods such as UPI, Paytm, or PhonePe. We also collect

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device and session data to detect unusual activity and protect your account from unauthorised access. All data handling by 6c4 is subject to applicable Indian law, and access to our platform is available only where local law permits. We do not sell your personal data to
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third parties. Data shared with payment processors — including UPI networks, Paytm, and PhonePe — is limited strictly to what those processors require to complete your transaction.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have questions about how 6c4 uses your data, want to request a copy of your records, or wish to ask us to delete your account information, our privacy team is…

Email Privacy Request Send a written request to our dedicated privacy address. Include your registered email and account ID so we can locate your records quickly and action your request without delay.

Live Chat Support Reach our support team directly through the chat widget in your account dashboard. For data queries, ask to be connected to the privacy desk — available seven days a week.

Help Centre Ticket Submit a formal ticket via the Help Centre under the Privacy and Data category. Tickets are logged with a reference number so you can track the status of your data request.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

6c4 applies consistent data-handling practices across every account, from how cookies are stored in your browser to how long we retain your transaction history.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences at any time through the settings panel in your account, and essential-only mode is available without affecting core features.

Account Security Measures

Your account password is stored as a one-way hash — our team cannot read it. Two-factor authentication via SMS or an authenticator app adds a second layer so that even a leaked password alone cannot open your account.

Data Retention Schedule

Transaction records linked to UPI, Paytm, and PhonePe deposits and withdrawals are retained for the period required by applicable Indian financial regulations. Account profile data is deleted within 30 days of a confirmed account closure request.

Third-Party Data Sharing

We share data only with payment processors, identity verification services, and fraud-prevention partners strictly necessary to run your account. Each partner is bound by a data-processing agreement that mirrors our own retention and deletion standards.

Your Right to Access and Correct

You can request a full export of the personal data we hold on your account at any time. If any detail is incorrect — such as a misspelled name or outdated phone number — you can correct it directly in account settings or via our privacy team.

Deletion and Erasure Requests

Submit an erasure request through the Help Centre and we will remove your personal data from our active systems within 30 days. Data that must be kept under Indian legal obligations will be retained only for that statutory period before full deletion.

Frequently Asked Questions About Our Privacy Policy

Below are the questions we receive most often about how 6c4 handles personal data, what rights you hold as an account holder in India, and how to exercise those rights through our support channels.

We collect your name, email address, mobile number, and documents needed for identity verification. We also log your payment method details — such as your UPI ID or Paytm-linked number — solely to process deposits and withdrawals on your account.

We share data only with payment processors like UPI networks, Paytm, and PhonePe, and with identity and fraud-check partners. Each shares only the minimum data required to complete your transaction or verify your identity, and nothing is sold to advertisers.

Profile data is deleted within 30 days of a confirmed account closure. Transaction records tied to UPI, Paytm, or PhonePe are kept for the period required under applicable Indian financial law, then permanently erased from our systems.

Yes. Submit a data access request via the Help Centre or email our privacy team with your registered account details. We will compile and send a full export of your personal data within 72 hours of verifying your identity.

Raise an erasure request through the Privacy and Data category in the Help Centre. Once your identity is confirmed, we will remove your data from active systems within 30 days and confirm deletion by email to your registered address.

We use session cookies for login continuity and analytics cookies to understand page performance. You can switch to essential cookies only via the cookie settings panel in your account — core account functions continue to work with non-essential cookies disabled.

Write to our privacy team via the dedicated email address listed in the Help Centre. If you are not satisfied with our response, you may escalate to the relevant data-protection authority under Indian law applicable in your region.

How 6c4 Handles Your Personal Data

Contact Us About Your Data

How We Protect and Manage Your Information

Cookie Controls

Account Security Measures

Data Retention Schedule

Third-Party Data Sharing

Your Right to Access and Correct

Deletion and Erasure Requests

Frequently Asked Questions About Our Privacy Policy

01 What personal data does 6c4 collect when I open an account?

02 Does 6c4 share my data with anyone outside the platform?

03 How long does 6c4 keep my personal data after I close my account?

04 Can I get a copy of all the data 6c4 holds on me?

05 How do I ask 6c4 to delete my personal data?

06 What cookies does 6c4 use and can I turn them off?

07 Who do I contact if I think my privacy rights have not been respected?

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