Reference

Terms and Conditions That Govern Your 6c4 Account

These terms set out the rules under which you open and use your 6c4 account, including how deposits, withdrawals, and access work where local law permits.

Applies to all account holders in IndiaCovers UPI, Paytm and PhonePe transactionsSubject to applicable Indian lawUpdated terms supersede previous versionsContact support for any clause queries
6c4 Terms and Conditions That Govern Your 6c4 Account
REACH OUR LEGAL TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear or you wish to raise a formal concern regarding your account rights, our support team is available around the clock.

Live Chat Open a live chat session from your account dashboard at any time. Our agents can clarify specific clauses, walk through withdrawal conditions, or escalate a formal dispute on your behalf.
Email Support Send a detailed written query to our support address. Email is the appropriate channel for formal notices, account-closure requests, or written confirmation of any terms interpretation we have provided.
Help Centre Our Help Centre hosts a searchable archive of terms explanations, withdrawal verification steps, and account-management procedures so you can find answers to common questions without waiting in a queue.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

Your account data and transaction history are stored securely and handled in accordance with our privacy commitments.

Account Data Retention

We retain account records and transaction logs for the period required by applicable law. Once that period expires and your account is closed, personal data is deleted or anonymised in line with our internal data-handling schedule.

Cookie Policy

We use session and analytics cookies to keep your account secure and to understand how you navigate our platform. You can manage cookie preferences from your browser settings; disabling certain cookies may affect account functionality.

Account Security

Accounts are protected with password hashing, session tokens that expire on logout, and optional two-factor verification. Never share your login credentials — any activity performed from your session is considered authorised under these terms.

Requesting Data Changes

To correct inaccurate personal details or request deletion of your data, contact our support team via email with your account ID and the specific change required. We aim to action verified requests within ten business days.

Transaction Records

Every UPI, Paytm and PhonePe deposit and withdrawal is logged with a timestamp and reference number. You can view your full transaction history inside your account at any time and request a formal statement via email support.

Dispute Resolution

If you disagree with a terms decision affecting your account — such as a withdrawal hold or account suspension — you may raise a formal dispute via email. We will review and respond in writing within the timeframe stated in these terms.

Frequently Asked Questions About Our Terms

The questions below address the clauses that account holders ask about most. If your question is not covered here, open a chat or email our support team and we will provide a written answer that you can keep for your records.

These terms take effect the moment you complete the account-opening process on 6c4. Continuing to use your account after any published update also constitutes acceptance of the revised terms, so we recommend reviewing this page periodically.

We may update these terms at any time and will publish the revised version on this page. Where a change materially affects your account rights, we aim to notify you via the email address registered to your account before the change takes effect.

Access depends entirely on local law. If we determine that your account is being accessed from a jurisdiction where participation is not permitted, we may suspend access and hold any remaining balance pending identity and location verification before processing a withdrawal.

Email our support team with your account ID and a written data-access request. We will compile your account data, transaction logs, and communication history into a document and send it to your registered email address within ten business days.

All payment methods — UPI, Paytm, PhonePe — are covered by the same terms. Deposits and withdrawals via any of these rails are subject to the verification and processing clauses in this document, with no separate payment-specific agreement required.

We may close an account for breach of these terms, suspected fraud, use from a restricted jurisdiction, or at your own request. If closure is initiated by us, we will communicate the reason in writing and process any verified withdrawal of remaining balance.

Send a written dispute to our support email with your account ID, the specific decision you are contesting, and any supporting detail. We will acknowledge receipt within 24 hours and provide a written resolution within five business days of completing our review.